Specialist area · Interim Management

Stabilising production and quality.

Decisive intervention after quality crises, waves of complaints, yield slumps or massive supply bottlenecks.

What it is about

Acute quality crises or persistent complaints from key customers threaten the market position and put a heavy burden on operating results. In such phases, a combination of sound chemical and technical analysis, strict auditor logic and fast management pressure is needed. The mandate aims at immediately containing the sources of error and stabilising the manufacturing processes.

Directly on the shop floor and at the interfaces to the laboratory, causes of scrap are isolated, incoming goods inspection is tightened and process parameters are corrected. Customer trust is restored through transparent processing of the quality data. At the same time, lasting corrective measures are established to permanently prevent the defects from recurring.

Frequently asked questions

How do you proceed in an acute wave of complaints?

First, immediate measures (containment actions) are put in place to stop the delivery of defective goods at once. In parallel, a structured root cause analysis starts in the laboratory and in production to isolate and eliminate the process error technically.

What role does your laboratory training play in this?

Thanks to a deep understanding of chemical and technical processes and material properties, I can get to the bottom of the causes of errors in production much faster than would be possible with purely organisational methods.

Quality problems or a production crisis?

Use the initial meeting for a quick technical clarification of the critical issues.

Discuss a mandate