Step 2 of 5
Create a framework
We design clear structures, processes and goals as a framework for orientation.
Our principle
“We create freedom, not chaos.”
Responsibility needs orientation. Clear roles, structures and goals provide the framework in which people can decide and act with confidence, without tight control but with commitment.
How we work in this step
Structure that enables collaboration.
Clarify roles
Who is responsible for what: unambiguous, visible and binding. Every responsibility has a name.
Simplify structures
Processes and committees are designed so that they speed up decisions and support people in their work.
Agree goals
A few clear goals provide orientation and carry priorities, understood by everyone who contributes to them.
How you recognise this step
A framework that supports instead of constrains.
- Responsibilities are unambiguous: decisions find their way quickly and comprehensibly.
- Structures follow the collaboration that strategy and culture need.
- The goals fit on one page and are lived in everyday work.
Where this step is particularly effective
We design roles, structures and collaboration at the core of organisational development.